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Customer Care and Billing (CIS)

2C Solutions is dedicated to significantly reducing the current investment cost  per utility customer ($30 to $40) by providing companies with tangible advances in software and project oversight based on what is currently available in the marketplace and supporting the implementation of these improvements in a manner that brings home those savings.

  

  

Services to utility companies Services to the vendor community
● Evaluating your CIS Options ● Pricing intelligence and strategy
● Selecting a CIS Solution ● Key prospect identification
● Selecting an implementation partner ● Marketing and positioning strategy
● Negotiating software and implementation contracts ● Sales model development and implementation
● Implementation / extending / maintaining services  
● Risk management  
● Expectation management  
● Value management